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Code White Training

Impactful, Hands-On BERT Training for Your Code White Needs

At Resolution Education, we recognize that Code White isn’t universal—your organization might use this term, but other organizations may use a different colour code or other words entirely for the same thing.

That’s why we specialize in BERT Training (Behavioral Emergency Response Teams), which provides comprehensive, customizable preparation for a wide range of aggressive or threatening situations, whether the individual is armed or non-armed.

Workplace and facility emergencies are increasing, requiring swift, coordinated responses through strong de-escalation skills and team-based action.

Our BERT Training equips your staff to recognize, respond to, and manage critical incidents involving aggressive behavior—armed or non-armed—while aligning perfectly with your specific emergency protocols.

We emphasize customization to match your exact terminology and policies. Whether your alert is called Code White, Active Threat, Person with a Weapon, Behavioral Emergency, or any other name, we tailor the content to your organization’s guidelines, internal procedures, government regulations, and unique environment.

This ensures your team knows precisely how to activate the response, follow the right steps, and stay safe.

Our practical, scenario-based training builds real confidence through demonstrations and hands-on practice, preparing employees for actual incidents rather than just theory.

COURSE OVERVIEW

  • Duration: 1 to 2 days available
  • Delivery: Face-to-Face
  • Location: USA and internationally – at your workplace or at a convenient location of your choice
  • Capacity: Up to 20 people for the day or an additional trainer can be organized
  • What To Wear: Clothes you would normally wear to work

Training Outcomes

  • Define what a code white situation is
  • Understand code white processes and policies
  • Learn situational awareness and preparation
  • Learn how to respond effectively to emergencies and critical incidents
  • Learn how to control your own emotions and remain calm during a code white situation
  • Understand the various roles and responsibilities in a code white situation
  • Learn how to confidently and safely handle the situation as a team
  • Practice duress alarm procedures
  • Learn safe restraint techniques, if required

COURSE OUTLINE

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YOU WILL RECEIVE

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    De-escalation & Workplace ViolenceTrain The TrainerProtective Intervention TrainingCode SilverPhone De-escalationConflict ResolutionRestraints/Restrictive PracticePolicy ReviewConference/EventWorkplace Environment AssessmenteLearningActive ShooterRemote/Offsite WorkingBuilding ResilienceTactical CommunicationIncident Debrief
    De-escalation & Workplace Violence eLearning Train The Trainer Protective Intervention Training Code Silver Phone De-escalation Conflict Resolution Restraints/Restrictive Practice Policy Review Conference/Event Workplace Environment Assessment Active Shooter Remote/Offsite Working Building Resilience Tactical Communication Incident Debrief
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    We look forward to training you and your team very soon.

    TRAINING TEAM @ RESOLUTION EDUCATION
    www.resolutioneducation.com
    Phone: (888) 311-8650

    View our services to further understand how Resolution Education can benefit you.​