Healthcare Workers – De-Escalation Training

Resolution Education has extensive experience in the development and teaching of customized Violence Prevention techniques, including de-escalation, workplace violence prevention, restrictive practices, restraint and BERT Training. We have delivered training to all facets of the health sector, including emergency response teams, mental health organizations, and remote support organizations. This experience also includes all organization sizes, from small private clinics to large state hospitals. We focus on situational awareness and practical de-escalation techniques tailored to your organizational requirements.

We work with organizations to fully understand their operating environment and any issues that may arise in which staff will require Violence Prevention skills. From this foundation we customize all training programs to specific organizational requirements, utilizing our signature A.D.P. framework as a base. A.D.P. allows trainees to build skills incrementally, facilitating memory retention, and leveraging logical thought sequences to ensure successful outcomes.

Our comprehensive training programs cover everything from recognizing the first warning signs of potential aggression to correctly making an incident report and utilizing post-incident coping mechanisms. The training programs follow a sequence designed to build skill layers. This approach ensures all team members attain the appropriate set of skills for their job. Our training programs are also integrated, ensuring that regardless of their job, employees can understand the role they play in violence prevention and work collaboratively to reduce the occurrence of incidents.