At Resolution Education, we believe that being able to identify potentially aggressive situations and creating an awareness of red flags is of primary importance. Our second stage focuses on de-escalation techniques designed to protect your staff in the first instance and to de-escalate aggressive situations. The last stage is designed to protect your staff and provide them with the skills necessary to protect themselves as a last resort without injury to themselves or the aggressor. Finally, providing restraint techniques that in no way injure anyone involved and which are not complex to apply (specialist industry only).