Enhance your organization’s capabilities and empower your employees with Resolution Education’s tailored training programs. If you’re seeking effective strategies for managing heightened individuals and challenging situations, we have the expertise to meet your specific needs. Our training solutions can be customized to suit your industry and to ensure your team is equipped with the necessary skills to stay safe in their workplace.
Training For The Following Industries
Our Training & Services
Customized De-escalation, OVA & Personal Safety Training For Your Organization or Department in the USA
Our Holistic Approach
At Resolution Education, we specialize in crafting tailored training experiences that align seamlessly with your organization. From booking training to delivery, we prioritize understanding your organization’s policies, procedures, and incident reports.
This comprehensive insight allows us to create training scenarios that resonate with your team’s experiences.
Our training packages are not limited by what you see in the proposal or on the website. We will customize the training content and structure to meet your needs. Whether it is developing new modules, refining existing topics, or adjusting the timing to suit your schedule, our approach is far from one-size-fits-all.
Our commitment extends beyond the training sessions as we aspire to build a lasting partnership with your organization, providing ongoing support and adapting our methods as your needs evolve. This collaborative journey is aimed at enhancing your organization’s capabilities, fostering a culture of learning, and ultimately creating a safer and more productive workplace.
Training Structure
Resolution Education’s training programs and framework have four key differentiators:
Scalable
Underpinning the training is the Resolution Education framework, A.D.P. (Awareness, De-escalation, Protection), which is easily scaled to accommodate multiple roles, participants and a range of delivery methods depending on the needs of the organization.
Adaptable
A comprehensive understanding of organizational requirements, from a legal and Occupational Safety and Health (OSH) perspective, guarantees that training is appropriately adapted to fit the context of an organization’s specific environment and policies.
Relevant
Developing de-escalation techniques that are useful and relevant to the situations employees encounter ensures they have a deep understanding of the knowledge and skills required to operate in their specific work environment safely.
Practical
Integrating theory and practice through role-playing scenarios enables employees to recognize their current capabilities and enhance their confidence when dealing with escalated individuals.
De-escalation & OVA Training
Resolution Education has a highly professional team with over 25 years of experience in adult training and education, specializing in de-escalation, OVA, and dealing with difficult people.
At Resolution Education, we believe in a hands-on approach to training that is interactive and empowering to all attendees. We teach practical tools and techniques in de-escalation strategies that have been tried and tested in real-life situations.
A.D.P. Framework for De-escalation
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