Code White Training

Code White is one of the most inconsistently used hospital codes in the US — depending on the facility, it can mean a violent or aggressive person, a pediatric medical emergency, or a full hospital evacuation. Before anything else, it’s worth confirming which of these your organization means, since the right training looks very different depending on the answer.

If your Code White signals an aggressive or violent individual, this page is for you. (If your Code White refers to a pediatric emergency, this page is not for you)

For facilities where Code White means a violent or aggressive person, Resolution Education delivers targeted BERT Training (Behavioral Emergency Response Teams) built around your organization’s exact activation process, terminology and internal policy — not a generic script.

Your staff learn to recognize the early signs of an escalating situation, communicate calmly and effectively with an agitated individual, and know precisely when and how to call for backup. Just as importantly, they learn how to work together as a coordinated response team once a Code White is called, rather than reacting individually.

Training is delivered through hands-on scenarios and live demonstrations, so your team builds muscle memory for a real incident rather than simply memorizing a policy document.

We also review and, where needed, help strengthen your existing Code White procedures — covering everything from initial recognition through to safe resolution and post-incident reporting.