Nurse – De-Escalation Training
De-Escalation Training and Personal Safety for Nurses - USA
Resolution Education is a U.S. specialist Workplace Violence Prevention provider, and our training for nurses is built around the A.D.P. Framework (Awareness, De-escalation, Protection), tailored to the specific personal safety risks nurses face day to day.
This page focuses on de-escalation and self-defense specifically for nurses; for a broader look at de-escalation across hospital wards, visit our Hospital Staff page, or across the wider health sector, visit our Healthcare Workers page.
Hospitals are a place we go to get better when we are sick. Nurses are oftentimes at the forefront of tense circumstances with patients and family members. Patients and family members are often afraid and overly emotional. Ensuring Nurses are adequately trained in de-escalation will better equip them with the ability to complete their tasks safely and correctly. Resolution Education hosts a training program specifically for the unique needs of nurses.
Last Updated September 2026
Is There A Need For Nurse De-Escalation Training?
Yes — 81.6% of nurses experienced at least one type of workplace violence in the past year, according to National Nurses United’s 2024 survey, and healthcare workplace violence occurs at a rate of 14.2 incidents per 10,000 full-time workers, far above any other US industry.
Every day there are more and more stories of violence in the media. It seems we can’t switch on the TV or radio, scroll through social media, or trawl our favorite news sources without coming across a tragic tale of an innocent person being assaulted for no reason. The increasing stresses of everyday life, the rising incidence of drug and alcohol abuse, and the fact that many people appear to be on a shorter fuse make aggressive altercations almost commonplace.
Workplace violence, unfortunately, is on the rise in US healthcare specifically. National Nurses United’s ongoing surveys confirm that workplace violence continues to be a serious hazard impacting a majority of the nation’s nurses, with short staffing, inadequate security, and a lack of management support consistently cited as contributing factors.
There are many situations in which nurses are extremely vulnerable. Angry or out of control patients and relatives can cause problems. Long waits in emergency rooms and low staffing levels can cause tempers to run high. Inadequate security measures such as broken locks, few or no security guards, and poorly lit parking lots expose nurses to potential harm. And of course, the presence of drugs and weapons make a hospital an unpredictable and high-risk environment.
Objectives Of Nurse Workplace Violence Prevention Training
So what can be done? Isn’t it everyone’s right to feel safe at work? And if it is, what can be changed so that nurses feel safe at work too?
Physical environments can be improved, such as better lighting, more CCTV cameras, and a visible security presence. But perhaps what will make the most difference is empowering nurses with the confidence and capability to recognize and deal with potential threats themselves.
Training in minimizing workplace violence and aggression is important – recognizing the early signs of volatile behavior and learning how to de-escalate and defuse a situation. There are usually several stages of behavior a person goes through before becoming physically violent and knowing how to calm someone down before getting to that stage is a vital skill.
Resolution Education Advantages For Nurses
Training we offer to Nurses:
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Resolution Education USA
P. +1 (888) 311-8650
E. info@resolutioneducation.com
Head Office – Minnesota
2909 S Wayzata Blvd,
Minneapolis, MN 55405