Government & Counties – De-Escalation Training

Resolution Education has extensive experience in the development and delivery of customized De-escalation and Personal Safety Training within county and government departments. No matter the function or size of the department, we have a training program to fit.

Our goal is to provide county and government employees with lifelong skills, giving them the courage, confidence and capability to de-escalate aggressive situations and protect themselves. Occupational aggression, be it physical or verbal, has become a global problem across industry sectors. Difficult situations can occur in various settings within a working environment. This can be face-to-face, by telephone or email, and can occur in the office, or during onsite visits/in the field. De-escalation skills ensure staff have the necessary toolkit to protect themselves.

Resolution Education’s belief, which underpins our training system, is that every employee has the right to feel safe in the workplace, with the skills to mitigate aggressive situations. We train personnel at all levels, from CEOs to junior staff members. Our training is designed to assist each role and organizational level specifically, with tailored education relevant to and practical for your day-to-day operations.