Not For Profits
Benefits of De-escalation & Workplace Violence Prevention Training for Not For Profits
Comprehensive De-escalation & Violence Prevention Training for Not-for-Profits
Training in Not-for-Profit Organizations
In not-for-profit organizations, staff often work closely with their community and can be at a higher-than-usual risk of facing agitated people who cause incidents of harassment and aggression. We believe everyone has the right to feel safe in their workplace, and will work with your organization to give staff and volunteers the skills and confidence to reduce the risk of altercations and deal with them appropriately, increasing safety across the organization for staff, volunteers, and the public.
Altercations can occur face-to-face, over the phone or by email, and may be physical and/or verbal. In any case, abuse does not have to be tolerated in the workplace, and we want to show you the correct steps to resolving conflict effectively. Resolution Education’s training covers all types of aggression that may occur in your organization. We don’t just show you how to deal with altercations, but how to reduce the risks of them, learning to stop them before they occur. Staff can become confident in their ability to deal with aggressive people, giving them peace of mind and allowing them to feel safe in their workplace.
We’ve trained:
- Administrators and Front-Desk Workers
- Board Members
- Corporate Staff
- Counselors
- Fundraising/Financial Staff
- Grant Writers
- Health Workers
- Human Resources (HR) Staff
- Marketing/Communications Staff
- Not-for-Profit Accountants
- Outreach Coordinators
- Public Relations Staff
- Retail Staff (i.e. op shop workers)
- Supervisors/Leaders/Managers
- Volunteers
- Youth/Child Workers
- And more
The not-for-profit space is extremely varied, but some common examples of difficult behavior are conflicts caused by communication barriers, harassment when fundraising or educating the public about the organization, irritated customers in retail scenarios, or difficulties with those affected by drugs and alcohol. Resolution Education has extensive experience training many industries and customizing training methods to different organizations’ specific needs. Whether it’s spotting the signs of aggression and knowing how to de-escalate a situation before an altercation occurs, or filling out paperwork properly after a violent encounter, your staff can be secure in the knowledge that they can deal with dangerous situations with angered people.
Resolution Education has a proven track record in the successful delivery of the following in not-for-profit settings:
- De-escalation and Violence Prevention Training Frameworks customized to the workplace
- Consultation with organization representatives to ensure fit-for-purpose training programs and supporting materials
- Face-to-face training, and virtual and video-based eLearning
- Delivery of training to a range of different not-for-profit staff
- Evaluation report post-training to determine success level (including the use of trainee feedback)
Training Courses for Not-for-Profit Workers
- De-escalation and Advanced Tactical Communication Training
- Physical Intervention Training to keep the team safe
- Phone De-escalation Training for front desk staff
- Train the Trainer (have your organization’s internal trainers deliver Violence Prevention and Restraint Training)
- Customized Training for various specific roles in not-for-profit organizations
We work with a variety of not-for-profit organizations, not limited to the following:
- Animal Rescue/Rehabilitation
- Charities
- Community Service
- Cultural
- Environmental
- Fundraising
- Human Rights
- Outreach
- Professional Associations
- Religious
- Retail
- Safety
- Social
- Sports/Recreation
Customize Your Training Now
To enroll or find out more, please call +1 (888) 311-8650 or click the button below.
Our Training & Services
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Head Office
Minneapolis, Minnesota
2196 Lower Afton Rd #123
St. Paul, MN 55119, USA