Mental Health Worker – De-Escalation Training
De-Escalation Training For Mental Health Workers - USA
Resolution Education is a U.S. specialist Workplace Violence Prevention provider, and our de-escalation training for mental and behavioral health workers is built around the A.D.P. Framework (Awareness, De-escalation, Protection), tailored to the specific settings and situations mental health staff face.
We have created a training course specifically designed for the mental health industry to combat incidences of violent behavior in the workplace. We’ll teach strategies to manage challenging patients and to defuse volatile situations.
Following the guiding principle of Resolve if you can, defend if you must, restraint is used as a last resort. We show how to control your patients calmly without causing harm whilst keeping yourself protected and safe at work.
If you work in a hospital, see our Hospital Staff and Nurses pages. For facility response teams, see our BERT Training page. For home and community support staff, see Support Services & HCBS.
Course Outcomes
- awareness of physical environment changes and how to manage appropriately
- to identify a potentially threatening situation before it escalates
- to commit to a course of action to defuse the situation
- solutions for managing volatile behavior
- techniques for protecting yourself from harm
- how to be calm and confident to defend yourself against a violent patient
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To enroll or find out more, please call +1 (888) 311-8650 or click the button below.
Our Training & Services
Contact Us
Resolution Education USA
P. +1 (888) 311-8650
E. info@resolutioneducation.com
Head Office – Minnesota
2909 S Wayzata Blvd,
Minneapolis, MN 55405