Impactful, Hands-On Training
Workplace emergencies are on the rise, and these critical incidents require prompt and careful action through effective de-escalation skills and a coordinated team response.
In the event of a critical incident, employees need to know how to activate a code silver or code grey and follow the appropriate procedures. Given that the definitions of code silver and code grey can vary across organizations, we emphasize the importance of customization. We tailor content to ensure organizational needs are met, and that all guidelines and policies, government or internal, are followed. The training includes practical demonstrations to increase employee confidence and preparation for real-life incidents.
Additionally, we can review your existing policies to identify areas for improvement or provide our own comprehensive policies for you to customize and implement as needed.
COURSE OVERVIEW
- Duration: 1 to 2 days available
- Delivery: Face-to-Face
- Location: USA and internationally – at your workplace or at a convenient location of your choice
- Capacity: Up to 20 people for the day or an additional trainer can be organised
- What To Wear: Clothes you would normally wear to work
Training Outcomes
- Define what a code silver and code grey situation is
- Understand code silver and code grey processes and policies
- Learn situational awareness and preparation
- Learn how to respond effectively to emergencies and critical incidents
- Learn how to control your own emotions and remain calm during a code silver or code grey situation
- Understand the various roles and responsibilities in a code silver or code grey situation
- Learn how to confidently and safely handle the situation as a team
- Practice duress alarm procedures
- Learn safe restraint techniques, if required
COURSE OUTLINE
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