Benefits of De-escalation & Workplace Violence Prevention Training for Healthcare
Occupational violence and aggression in healthcare is a serious issue for many hospitals and facilities. Resolution Education’s Violence Prevention and Code Silver Training for healthcare workers aim to reduce instances of violent outbursts from patients, minimizing the altercations your team face. This enables staff to focus on their primary task – providing exceptional healthcare.
At Resolution Education we ensure training is hands-on, with multiple role-playing scenarios based on your organization’s needs, and training designed specifically for your staff and facility (considering internal policies and procedures).
Comprehensive Occupational Violence & Aggression Training for Healthcare Industries
Violence Prevention Training in Healthcare
Resolution Education has extensive experience in the development and teaching of customized Violence Prevention techniques, including restraint and Code Silver Training. We have delivered training to all facets of the health sector, including emergency response teams, mental health organizations, and remote support organizations. This experience also includes all organization sizes, from small private clinics to large state hospitals. We focus on situational awareness and practical de-escalation techniques tailored to your organizational requirements.
We work with organizations to fully understand their operating environment and any issues that may arise in which staff will require Violence Prevention skills. From this foundation we customize all training programs to specific organizational requirements, utilizing our signature A.D.P. framework as a base. A.D.P. allows trainees to build skills incrementally, facilitating memory retention, and leveraging logical thought sequences to ensure successful outcomes.
Our comprehensive training programs cover everything from recognizing the first warning signs of potential aggression to correctly making an incident report and utilizing post-incident coping mechanisms. The training programs follow a sequence designed to build skill layers. This approach ensures all team members attain the appropriate set of skills for their job. Our training programs are also integrated, ensuring that regardless of their job, employees can understand the role they play in violence prevention and work collaboratively to reduce the occurrence of incidents.
Resolution Education has been developing and delivering training for over 25 years across all industry sectors. We pride ourselves on being leaders in setting industry standards for the healthcare sector through our training and support.
We have a proven track record in successful delivery of the following in health and hospital settings:
- Violence Prevention and Code Silver Training frameworks
- Consultation with organization representatives to ensure fit-for-purpose training programs and supporting materials
- Face-to-face training, or virtual and/or video-based eLearning
- Evaluation reporting, including analysis of evaluation pre- and post-feedback
Therefore helping to reduce occupational violence and aggression in healthcare facilities.
Training Courses for Healthcare Workers
- Code Black Training including Emergency Response Team Training and the development of code black policies (if required)
- Code Grey Response Training
- De-escalation and Advanced Tactical Communication Training
- Restraint Training including chemical, mechanical, and physical restraints, and moving aggressors to seclusion rooms
- Train the Trainer (have your organization’s internal trainers deliver Violence Prevention and Restraint Training)
- Customized training for clinical roles (nurses, ward persons, doctors, etc.) and non-clinical roles (security staff, administration, front desk staff, etc.).
We work with all healthcare organizations, not limited to the following:
- Private Hospitals
- Public Hospitals
- Mental Health Facilities
- Aged Care Facilities
- Allied Health Practices and Healthcare Professionals
- Remote Community Health Facilities
