Code Grey Training

At Resolution Education, we recognize that Code Grey isn’t universal—your organization might use this term, but other organizations may use a different colour code or other words entirely for the same thing.

That’s why we specialize in BERT Training (Behavioral Emergency Response Teams), which provides comprehensive, customizable preparation for a wide range of aggressive or threatening situations, whether the individual is armed or non-armed.

Workplace and facility emergencies are increasing, requiring swift, coordinated responses through strong de-escalation skills and team-based action.

Our BERT Training equips your staff to recognize, respond to, and manage critical incidents involving aggressive behavior—armed or non-armed—while aligning perfectly with your specific emergency protocols.

We emphasize customization to match your exact terminology and policies. Whether your alert is called Code Grey, Active Threat, Person with a Weapon, Behavioral Emergency, or any other name, we tailor the content to your organization’s guidelines, internal procedures, government regulations, and unique environment.

This ensures your team knows precisely how to activate the response, follow the right steps, and stay safe.

Our practical, scenario-based training builds real confidence through demonstrations and hands-on practice, preparing employees for actual incidents rather than just theory.