
Expert Interview: What is the key to de-escalating someone?
Expert Interview Here’s how Diane utilizes the power of empathy, acknowledgment, and trust Diane is a dedicated trainer at Resolution Education. She brings a wealth

The Weight of Responsibility: Why Robust Restrictive Practices Training Matters
At Resolution Education, we train people who work in environments where safety, dignity, and compassion must coexist — even under pressure. Recent coronial inquiries highlight

When Danger Walks In: Workplace Violence and Active Shooter Training for Safer Retail
The headlines are hard to ignore; in recent months, Americans have witnessed a spate of terrifying gun, machete and knife attacks in busy shopping centers.

From the Driver’s Seat: How Workplace Violence Prevention Training Changes Lives of our Bus Drivers
Being a bus driver in America today is nothing like it was a decade ago. Increasingly, drivers are not only navigating busy roads but facing

Navigating the Sliding Scale: Why Workplace Violence Prevention Training Needs Awareness, Context, and Boundaries
“Occupational violence and aggression sit on a sliding scale that’s defined differently by individuals and organizations. Recognizing and responding appropriately requires awareness, context, and clear

Why Active Shooter Training Matters: Avoiding the Vigilante Trap
In today’s unpredictable world, the risk of encountering an active shooter in the workplace,while rare, is a reality that businesses must take seriously. From retail
RECENT POSTS
- Expert Interview: What is the key to de-escalating someone?
- The Weight of Responsibility: Why Robust Restrictive Practices Training Matters
- When Danger Walks In: Workplace Violence and Active Shooter Training for Safer Retail
- From the Driver’s Seat: How Workplace Violence Prevention Training Changes Lives of our Bus Drivers
- Navigating the Sliding Scale: Why Workplace Violence Prevention Training Needs Awareness, Context, and Boundaries