Practical & Real-Life De-escalation, Workplace Violence Prevention, PIT, & Conflict Resolution Training Programs in the USA
Our De-escalation & Workplace Violence Prevention, Protective Intervention, and Conflict Resolution Training courses are practical, fun and informative.
As an attendee of our training, you will be taught real-life de-escalation and disengagement techniques to manage volatile situations in your workplace and beyond.
Choose the Right Training
De-escalation & Workplace Violence Prevention
Resolution Education’s De-escalation & Workplace Violence Prevention Training is interactive and strategy-rich, designed to equip employees with a comprehensive set of essential skills. Gain the confidence and proficiency to effectively handle agitated and heightened clients, customers, patients, and members of the public in various situations. Our training empowers participants to navigate challenging encounters with confidence and productivity.
Train the Trainer
Unlock your organization’s potential with our empowering Train-the-Trainer program, designed to give employees the confidence and skills to deliver high-quality de-escalation training internally.
In 2-3 days, participants acquire invaluable strategies for effectively managing challenging situations, following our trusted A.D.P. Framework. Elevate your training capabilities for lasting success.
Code Silver Training
Health sector staff are faced with a range of challenging situations, both in the workplace and the field, which require sound de-escalation skills and a cohesive team response. Resolution Education works closely with healthcare professionals across different environments such as hospitals, clinics, and general and specialist practices, to provide staff with effective approaches and strategies to resolve difficult situations effectively.
Restrictive Practices & Restraints Training
Resolution Education’s Restrictive Practices Training and Restraints Training programs are specialized packages that cater to emergency response teams, security personnel, healthcare providers, and other roles requiring non-punitive restrictive practice techniques. Under the close supervision of the trainer, this training ensures compliance with state and federal regulations while prioritizing the implementation of safe methods to minimize harm.
Conflict Resolution Training
Empower your employees with our Conflict Resolution Training course, specifically designed for individuals who encounter challenging negotiations, emotionally volatile individuals, or require enhanced communication skills. This course addresses a wide range of situations and can be customized to address the specific challenges your team may face. Equip your team with the skills to effectively manage conflicts and foster positive outcomes.
Phone De-escalation Training
Experience Resolution Education’s Phone De-escalation Training, an engaging and content-rich course designed to equip your team with vital skills for handling challenging interactions with heightened individuals over the phone. Empower your team with the necessary tools to effectively de-escalate tense situations, fostering an environment where productive and constructive discussions can take place.
Protective Intervention Training
Our Protective Intervention Training is the solution that your school needs to enhance safety, alleviate tension, and support students with behavioral challenges. Through the implementation of this program, your team can enhance the productivity of the learning environment and strengthen relationships within the classroom and throughout the wider school community.
Active Shooter Training
This comprehensive course is designed to equip employees with the skills to effectively handle encounters with active shooters. From understanding incidents to employing safety tactics and navigating post-incident procedures, we provide practical solutions to ensure participants feel confident and well-prepared. By implementing efficient protocols, employees are empowered to respond calmly and confidently.
Conference Packages
Our practical conflict resolution courses are perfect for corporate team building activities. Your team will enjoy our hands-on approach as we teach physical and mental techniques to cope with workplace stresses. Imagine your team laughing as we take them through fun and effective practices, imparting skills that will stay with them forever.
Policy Creation & Review
Resolution Education can assist organizations in establishing effective policies and procedures. We have developed ready-made policies that can easily be implemented in most organizations, but we can also help create policies from scratch to align with specific organizational requirements. These policies cover a range of areas, including managing difficult situations, safe remote working, and handling physical incidents.
Training Structure
Resolution Education’s training programs and framework have four key differentiators:
Scalable
Underpinning the training is the Resolution Education framework, A.D.P. (Awareness, De-escalation, Protection), which is easily scaled to accommodate multiple roles, participants and a range of delivery methods depending on the needs of the organization.
Adaptable
A comprehensive understanding of organizational requirements, from a legal and Occupational Safety and Health (OSH) perspective, guarantees that training is appropriately adapted to fit the context of an organization’s specific environment and policies.
Relevant
Developing de-escalation techniques that are useful and relevant to the situations employees encounter ensures they have a deep understanding of the knowledge and skills required to operate in their specific work environment safely.
Practical
Integrating theory and practice through role-playing scenarios enables employees to recognize their current capabilities and enhance their confidence when dealing with escalated individuals.
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