Workplace violence prevention requires managing psychosocial hazards in the workplace. These hazards, whether physical or psychological, can impact anyone, including employees, students, volunteers, interns, or apprentices.
Workplace violence comes in various forms: bullying, physical harassment, verbal abuse, or other forms of workplace conflict.
No one is immune from workplace violence. But the good news is, it can be handled through workplace violence and aggression training from a workplace violence specialist.
WHAT IS WORKPLACE VIOLENCE?
For clarity, workplace violence could be things like:
- Verbal Aggression
- Physical Aggression in many forms: hitting, spitting, weapons.
- Difficult Behavior like dealing with Passive Aggressiveness, idle threats, bullying.
- Sexual harassment of all types
You probably agree that bullying and violence is not healthy in the work environment. And if it is not adequately managed, it could negatively impact your staff.
Workplace violence makes the target employee less active, more stressed and causes trust issues in the work environment. And if such an atmosphere continues, the employee will likely experience mental health problems such as anxiety and sleep issues.
However, at Resolution Education, we believe real-life training and workplace policies can help workplace violence prevention.
First off, risk factors should be identified by the employer. After that, steps can be taken further by establishing a zero-tolerance policy and procedure in the workplace for any violence or bullying whatsoever.
Resolution Education conduct tailor-made real-life training in a safe, fun environment. Building these skills with our occupational violence prevention course will give your employees more confidence and create a more harmonious work environment. As well as reduce workplace aggression and violence.
Our qualified trainers are workplace violence specialists. They will ensure your team are supported back in the workplace as well with all organizations participating in a customized training program receiving a sample Dealing with Aggressive Situations Policy and Procedures. This document has been designed to support teams and managers in the workplace respond more effectively to aggressive situations.
Offering expert training in workplace restrictive practices training, conflict resolution and de-escalation training including verbal de-escalation training, and dealing with aggressive behavior at work.
Resolution Education trains businesses, regardless of their size or industry throughout the United States. Please fill in the form below for more information on how we can empower your team.
Frequently Asked Questions
What roles benefit most from the de-escalation training?
This training benefits employees who interact with difficult or angry individuals, including customer service staff in retail or hospitality, nurses and hospital workers, teachers and education staff, and security personnel across industries.
How is the training customized for different organizations?
The program uses the A.D.P. Framework and is tailored through consultations to address unique needs based on roles, industries, and specific encounters participants may face.
What physical skills are taught in the PROTECTION module?
Participants learn practical techniques through practice to free themselves from an aggressor if de-escalation fails and physical threats occur.
Can the training accommodate groups larger than 25 people?
Capacity is up to 25 people per trainer for the day, but an additional trainer can be organized for larger groups.